€‰€‚ÿD€4€ÈPrev()€ †"€ ‰€ ‚ÿD€D€ÈNext()€ †"€ ‰€‚ÿÿÿ Y.ÌÅzÇ+ &€\€6º¬‚aƒ€‚ÿ"Could not complete the scan command" errorë!ÇÈ( €×€0º¬€‚‚‚ÿIf you get the error "could not complete the scan command" when trying to scan with the CardScan Plus or CardScan XLP scanner, the CardScan application is probably having trouble communicating with your scanner. Try the following:âzÇžÉ/ ,€Å€tîœN€‚€€‚ÿ1. Check that the scanner is plugged in, and that it is connected to your computer's parallel port.2. Select Preferences from the Edit menu, click on the Scan icon, and check that you have selected the correct scanner.¹ŒÈWÊ- (€€4€€‚ÿIf you have more than one parallel port on your computer, click the Setup button and make sure that you have selected the correct port.⺞É9Ë( €u€tîœN€‚ÿ3. If the scanner is connected to a switch box that allows it to share the parallel port with another device, remove the switch box and connect the scanner directly to your computer.½–WÊöË' €-€4‚ÿIf the scanner works when directly connected to your computer, replace the switch box with one wired to connect all pins on the parallel interface.oH9ËeÌ' €€tîœN€‚ÿ4. Make sure your parallel port is configured in bidirectional mode.ŠdöËïÌ& €È€4‚ÿYou can do this by accessing your computer's BIOS through your machine's hardware setup utility. @eÌ/Í, (€(€0º¬€‚€€‚ÿRelated topicsa#ïÌÍ> L€H€0º¬üë%ed#€‡"€ ‰€‚ÿContacting technical supportP/ÍàÍ1*‚›àÍ°Ïscanning: no images saved error,Í Î) "€€0º¬‚aƒ€ ‚ÿU*àÍaÏ+#&‚`KKKKKJd€€ëž°ÏÉmaincardscan.hlp€ †"€‰€‚ÿB€€È Search()€ †"€‰‚ÿ>€€ÈBack()†"€‰€‚ÿF€&€ÈPrint()€ †"€‰€‚ÿD€4€ÈPrev()€ †"€ ‰€ ‚ÿD€D€ÈNext()€ †"€ ‰€‚ÿÿÿ O$ ΰÏ+ &€H€6º¬‚aƒ€‚ÿ"Scanning: no images saved" error÷aÏÛ( €ï€0º¬€‚‚‚ÿIf you get the error "scanning: no ima°ÏÛÍges saved" when starting CardScan, this probably means that the Auto-Detect option for your scanner is enabled and another device is connected to the parallel port. If this is the case, try the following:1°Ï 1 0€€tîœN€‚€€‚‚‚ÿ1. Disconnect the other device from the parallel port and connect your scanner to the parallel port.2. Select Preferences from the Edit menu and click the Scan icon.3. Disable the Detect Cards Automatically option.4. Reconnect the other device.¥wÛ±. ,€î€0º¬€‚‚‚€€‚ÿWhen you want to scan a batch of cards, reconnect the scanner and turn on the Auto-Detect option.Related topicsa# > L€H€0º¬üë%ed#€‡"€ ‰€‚ÿContacting technical supportF±X1‚‡ðXm "Assert failed" error,„) "€€0º¬‚aƒ€ ‚ÿU*XÙ+#&‚`KKKKKJd€€ëž°ÏÉmaincardscan.hlp€ †"€‰€‚ÿB€€È Search()€ †"€‰‚ÿ>€€ÈBack()†"€‰€‚ÿF€&€ÈPrint()€ †"€‰€‚ÿD€4€ÈPrev()€ †"€ ‰€ ‚ÿD€D€ÈNext()€ †"€ ‰€‚ÿÿÿ C„+ &€0€6º¬‚aƒ€‚ÿ"Assert failed" errorïÇÙ ( €€0º¬€‚‚‚ÿIf you get an "assert failed" error when opening a CardScan address file or while performing a Quick Search, there is probably at least one corrupt card in your card database. Try the following:Ñ©Ü( €S€tîœN€‚ÿ1. If you can't open the address file at all, close all open applications and run a disk utility such as ScanDisk or Disk Doctor to check your hard drive for errors.Y [& €²€4‚ÿTry opening the address file again. If it still won't open, contact technical support.͉Ü(D V€€tîœN€î˜Y†Ýcardscan.hlp€‰€‚ÿ2. If you get an "asset failed" error while searching for a card, check the List view for any blank lines and delete these cards.¨[Ð' €€4‚ÿScroll through the remaining cards in the Edit or Summary view. If you get the error "ArchiveBadStream" for a card, delete it.<( ) "€&€0º¬€‚€‚ÿRelated topicsa#Ðm > L€H€0º¬üë%ed#€‡"€ ‰€‚ÿContacting technical support[* È 1á›ÿÿÿÿÈ ¦ Verror inside character recognition library,m ô ) "€€0º¬‚aƒ€ ‚ÿL)È @ ##‚^KKKKKJd€€ëž°ÏÉmaincardscan.hlp€ †"€‰€‚ÿB€€È Search()€ †"€‰‚ÿ>€€ÈBack()†"€‰€‚ÿF€&€ÈPrint()€ †"€‰€‚ÿD€4€ÈPrev()€ †"€ ‰€ ‚ÿ4€D€€ †"€ €€‚ÿÿÿ f;ô ¦ + &€v€6º¬‚aƒ€‚ÿ"An error occurred in the character recognition library"ùÑ@ Ÿ ( €£€0º¬€‚‚‚ÿIf you get the message "an error occurred in the character recognition library", this usually indicates that there is insufficient Windows memory available to initialize the OCR engine. Try the following:ä¦ µ2 2€É€tîœN€‚€€‚‚‚‚ÿ1. Close any applications that may be using a lot of memory.2. In the Windows Control Panels, double-click on 386 Enhanced and set your permanent SWAP file to 12,288KB.3. Run a utility such as ScanDisk or Disk Doctor to check the integrity of your hard drive.4. Check to make certain that the card being scanned is not overly complex and does not have a dark background. Processing dark cards and cards with a lot of graphics requires more memory.5. Scan the card again.@Ÿ õ, (€(€0º¬€‚€€‚ÿRelated topicsa#µV> L€H€0º¬üë%ed#€‡"€ ‰€‚ÿContacting technical support1õÿÿÿÿ1ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ’‰<¸Helv Vèþiúÿée‹uTms Rmn‹C0ƒøt#ƒøtSymboløtƒøtƒøtCourieru~jEàÇEüTimes New Romanw˜ýÿArialüEàPè´˜ýÿMS SerifhäVPèM˜MS Sans SerifVÿÈ›ýTimes‹Ÿä…ÛuÿuHelveticaúÿ鱋E System=ä„©=åCourier NewÿuPVèiMarlettG<ƒ?tOÇArial Narrow‹CL…ÀtArial BlackSëÿuSArial Rounded MT BoBook Antiqua›ýë ÿuBookman Old Style…Century Gothicÿ„âCentury Schoolbook0Monotype Sorts‹D$ÇMap SymbolsU‹D$‹ìHaettenschweilerQÿPAlgerianÿ